Frequently Asked Questions
Find quick answers about how our dropshipping works, where orders ship from, shipping speed, free returns, and how to get started.
Where do orders ship from?
All orders ship from our warehouse in Los Angeles, California—helping keep delivery times fast for U.S. customers.
How fast is shipping?
Most orders are processed and delivered within 5–7 business days from the day you place the order. Tracking is emailed as soon as the order ships.
Do you blind ship (no company info)?
Yes. Orders are blind shipped and do not include our company branding on the label. We also do not include any invoices or packing slips in the package.
How does Shopify App fulfillment work?
With the Shopify app, orders are processed quickly: you review imported orders, pay for items + shipping, and once we ship, tracking automatically updates in your Shopify order so your customer is notified.
What if I use Wix, WooCommerce, or BigCommerce?
Non-Shopify platforms typically require manual ordering on our wholesale site. You’ll place the order to be blind shipped to your customer, using your info for billing and your customer’s info for shipping.
Do you offer free returns?
Yes—free returns are available for dropship partners (typically within the continental U.S.). Returns must be requested within the allowed return window. Once approved, we provide a prepaid label.
Can you include my marketing materials?
Yes. If you have flyers, stickers, or postcards, you can ship them to us and we can include them with your outgoing orders.
Do you offer custom packaging?
Yes. We offer custom packaging options such as branded polymailer labels, custom flyer inserts, and custom hangtags. Click here to learn more.
How do I get help if I'm stuck?
Call 866-298-8402 or email info@ccwholesaleclothing.com. Our team is happy to help with setup and questions.
If you don’t see your question here, contact us—this FAQ is updated regularly.
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