Virtual Assistant Program

Program Overview

Just starting out, or don’t have enough time to devote to your online business?

We offer a Virtual Assistant Program to support you with day-to-day tasks and projects—perfect for new store owners and established businesses that need extra help.

How it works

• Choose a package: 10 hours, 20 hours, or 30 hours.
• After purchase, our team will contact you to review tasks and priorities.
• You choose which projects you want your VA to work on.
• You’ll receive a weekly update showing hours used for each project.
• You can purchase additional hours anytime.

*Replace the “Choose Your Hours Package” link with the correct product/variant URL(s) for 10/20/30 hours.

Tasks Your Virtual Assistant Can Help With

• 1) Customer support for your business

  Support via email, live chat, or phone (your choice). We can also help reply to social media comments and DMs.

• 2) Add all 5,000+ items to your website

  Turnkey websites start with 500 items. Your VA can add the full catalog after your site is completed. Not limited to turnkey stores—we can do this for existing websites too.

• 3) Add new items weekly when we release new styles

  Great for store owners using our app who don’t have time to add products. We can keep your store updated on an ongoing basis.

• 4) Add products from other vendors

  We can also help add products to your store from other vendors you work with.

• 5) Update homepage banners

  Keep your website looking fresh with new banners and seasonal updates.

• 6) Place orders on our website for your customers

  Your VA can handle placing dropship orders daily. We can also help process orders from other vendors you use.

• 7) Assist with technical issues

  Help troubleshooting and resolving common website or store issues.

• 8) Custom homepage banners (graphic design)

  Custom banners you can use for your website, social pages, and marketing.

• 9) Customize your website (colors, menu, apps, etc.)

  Site color edits, menu buildout, installing/configuring apps, and more. Not limited to turnkey stores.

• 10) Video editing

  Video content for your website, product promos, ads, and social campaigns.

• 11) Content writing

  Website page content, marketing copy, announcements, and promotions.

• 12) SQA (Software Quality Assurance)

  A structured process to ensure software and site features meet quality standards and function properly.

• 13) Product listing optimization

  Update titles, descriptions, and listing details for better conversion.

• 14) Product listings on Amazon or eBay

  We can assist with creating and publishing listings on Amazon, eBay, or other platforms.

• 15) Amazon FBM services

  Manual fulfillment support (FBM): place orders with your 3PL and confirm on Amazon, plus basic customer support assistance.

• 16) Graphic design & UI/UX

  Website/mobile design, branding/re-branding, brochures, and corporate stationery design.